We have been working with Heather ever since we went on Medicare. We meet with her annually whether in person or on the phone. She is always well prepared to address our needs, is well versed in the latest changes to multiple Medicare Supplement and Advantage plans that fit our needs. She addresses all current changes to both our health and medicine needs. A true professional, listens, take notes and always comes back to us with viable alternatives for the coming Medicare year. We highly recommend working with her and enjoy our annual meetings very much.